Speak to a Vet Online
from Anywhere in the UK!
You’re only a click away from talking with a top-rated veterinarian who provides customised advice to help meet your pet’s needs – all for just £21.99
100% satisfaction guarantee · No subscription needed · No app required
How It Works
Three Easy Steps To A Call From Your Couch (Or Wherever You Are)
Pick a Time That Works for You
Share details about your pet, choose a convenient time, and book a call with a vet.
Meet Your Vet Over a Quick Call
Join from home (or anywhere) and get instant clarity without the stress of a clinic visit.
Get a Clear, Practical Care Plan
Your vet will send an easy-to-follow care guide with advice and next steps tailored to your pet.
Our Hand-Picked Veterinarian Team
Our team members are a select group of experienced professionals, briefed on the unique details of your issue.
Or learn more about our vets ›THE PANGOVET EXPERIENCE
Helping You Navigate Pet Health Issues in the UK
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Our experienced veterinary experts help you navigate pet health issues with a 20-minute online video call, where you can ask them any questions you may have.
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Our vet will assess your pet’s situation, ask some questions, and provide professional advice.
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We can address your concerns, and offer pet care advice to help you decide the best way to help your pet. We don’t prescribe medication at this time.
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Receive a practical care guide and comprehensive report detailing your discussion.
Real Vets for Real Pet Issues — Big or Small
78%
Cases resolved with no urgent in-person vet visit required
Simple, Stress-Free Pet Care
100% Satisfaction Guarantee
Love your call or get your money back
No Subscriptions Required
Only pay when you need a vet
No App Required
No downloads. Just click and join from your browser
Simple Pricing, No Surprises
Convenient, affordable vet care - on your terms.
Pangovet Appointment
A video or audio call with a real vet
£21.99 GBP
One-time payment
Get This DealWhat's included:
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High-quality & secure video call
20 min video call with an experienced veterinarian -
Personalised advice
Get personalised advice from the comfort of your home -
Practical care guide
Receive a complimentary practical care guide for your pet
What to Expect From Your Call
Step-by-step
Share your pet’s issue
Describe the problem in your own words, including anything that helps the vet understand the situation.
Chat with the vet
Jump on a live audio or video call where the vet asks questions and gets to the bottom of what’s going on.
Discussion & next steps
Get a straight answer on what’s happening and a clear plan for what to do after the call.
Please visit your local vet hospital if you need the following or if your pet is experiencing any of these signs
This list isn’t exhaustive. In emergencies, pets need in-person care. While our online vets can help identify emergencies, PangoVet isn’t a substitute for in-person vet visits.
Frequently Asked Questions
How long is a PangoVet consultation?
A PangoVet consultation is 20 minutes on a call with a veterinarian. After the consult, you’ll receive a personalised report via email that covers everything you and the vet discussed and any plans of action for you and your pet going forward.
What is the price of a PangoVet consultation in GBP?
What can I do if I want to send images to the vet from my phone or I don’t know how to upload images in the booking form?
This is not a problem at all; you can always send your images directly to our email account [email protected]. Just remember to write down your name and the name of your pet.
How do I prepare for the PangoVet consultation call?
It’s easy to prepare for your consultation. Just have your device ready. You can join the video call from your phone, computer, or tablet.When possible, we recommend finding a quiet area without a lot of background noise or distraction. You may choose to have your pet accompany you on all, part, or none of the call, but our vets may request to see them depending on the nature of the call.
How do I join the PangoVet consultation call?
Simply click the link we email you! When your appointment starts, your vet will admit you into the private virtual consultation.PangoVet uses a secure, browser-based video platform – no downloads required!You can join the PangoVet video call on your mobile, computer, or tablet.
Do I need to have my video on for the consultation?
No, you do not need to use the video feature in your virtual vet consultation. If you prefer, you can use only audio, though we do recommend you use your video for if your pet is present so we can offer you the best, most comprehensive support.
What can I expect during the call?
Our vets will ask you various questions pertaining to your specific concerns stated in your booking form. They will offer advice, or triage, and can help guide you through whatever the next steps are!
Can PangoVet issue prescriptions?
No — PangoVet doesn’t prescribe medication. In the UK, prescription medicines can only be prescribed by an RCVS-registered vet who has your pet under their care, and many medicines still require a hands-on examination. What we can do is help you understand whether your pet may need medication, what to ask your local vet, and what tests might be worth discussing — so you arrive at the clinic prepared. We can even help you decide whether an in-person visit is needed at all.
Should I go to the vet, or should I do a PangoVet teleadvice call?
For questions about your pets health, including advice on nutrition, behaviour, training, or general medical advice, we are here to help! We offer peace of mind, and can guide you through the process of how to best help your pet, and the actionable steps you can take to keep them happy and healthy!But, PangoVet is not a substitute for an in-person veterinary exam. If your pet is experiencing any life-threatening or emergency situation, please contact your local vet or an out-of-hours emergency vet.
Do you need to see the medical records of my pet?
No, at PangoVet we don’t need your pet’s medical records to have a video call with you and your pet.
How can PangoVet help my pet?
Our service provides veterinary advice, guidance, and triage. We are well-suited to help with your questions on pet health, nutrition, behaviour, and non-urgent illnesses. We have the time to discuss your questions in depth, which cannot always happen during an in-person clinic visit.We can also help you decide when and how urgently a trip to your vet clinic is necessary. And if needed, we can help you find a local vet near you, if you don’t already have one.
What services does PangoVet not provide?
Our vets cannot perform physical tests, make a diagnosis, or prescribe medications.We can provide veterinary advice, guidance, and help you prepare action plans for your pet for health, nutrition, behavioural, and non-urgent illness needs.
What regions is PangoVet not able to provide services to?
Our vets can speak with pet owners right across the UK.
At this time we are unfortunately not able to provide PangoVet services to customers in the following regions:
- Canadian province of Ontario
- Canadian province of British Columbia
This is because of legislation in the above-mentioned regions. We are hoping that they change their legislation soon so that we can provide our services to customers in those regions.
What should I do if I have more than one pet?
We love extended furry families! If you have questions on more than one pet, please book a separate consultation for each pet, so that we have the time to discuss each pet with the individual attention they deserve!
Why do I need to book in advance? Can I do an instant consultation?
We currently take advance bookings at certain times to allow us to best serve as many pets as possible. As we grow, so will our booking options!
What if I can’t find a slot that suits me? Can I book a consultation at a different time?
Of course. Just email us at [email protected] with your preferred time and we will do our best to accommodate your request.
Will my PangoVet consultation call be recorded?
Your call will be recorded for quality and training purposes, and to allow our vets to review your pet’s history, to ensure they can send you the best personalised recommendations possible after the call.
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vet online?
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